AI Startup Milo Saved by OpenAI After Founder’s Plea

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In the bustling realm of AI technology, Milo, an AI assistant specifically designed to help overworked parents manage their children’s schedules, has been spotlighted as one of 2023’s most promising startups. The brainchild of Avni Patel Thompson, a former brand strategist for Starbucks and Reebok, Milo was born out of her own parental struggles and the desire to eliminate the "mental static" that comes with managing her kids’ day-to-day activities, a problem that countless parents worldwide can relate to.

However, the journey to Milo’s success was not without its hurdles. After two years of relentless work, multiple system glitches, and dwindling funds, Thompson found herself on the brink of shutting down the startup. But her unwavering determination and a last-ditch outreach to Sam Altman, CEO of OpenAI, led to a pivotal turning point. With Altman’s affirmation and a fresh infusion of funds from OpenAI, Thompson was able to leverage large language models like GPT-4 and rebuild Milo, marking a significant breakthrough in the application of AI beyond the traditional workspace and into the realm of family life.

Milo: The AI Assistant Revolutionizing Parenthood

Meet Milo, the AI assistant designed to help busy parents navigate the complexity of their children’s schedules. Founded by Avni Patel Thompson, a former strategist for Starbucks and Reebok, Milo aims to alleviate the mental load of parenting by managing daily reminders for things like permission slips, doctor’s appointments, and birthday party invitations. The venture, however, was not without its struggles, and almost didn’t come to fruition.

The Birth of Milo

Thompson’s vision was to create a virtual co-pilot that would assist parents without the need for additional spreadsheets and calendars, which could add to their already demanding jobs. After securing initial funding from Y Combinator in 2020, Thompson named her startup Milo, short for "my important loved ones." However, product glitches and dwindling funds threatened the operation, leading Thompson to contemplate its closure.

Despite the challenges, Thompson couldn’t abandon her mission. Driven by the need for such a product to exist, she sought help from Sam Altman, CEO of OpenAI and former Y Combinator head. Altman not only reassured Thompson she was on the right track but also connected her with his team. This move facilitated the hiring of Archa Jain, her cofounder and CTO, and attracted new funding from OpenAI.

How Milo Works and Its Unique Features

Milo, built on OpenAI’s models, allows parents to send text messages containing grocery lists, photos of permission slips, or school activity sign-up sheets. The Milo chatbot scans these documents and predicts the next action item, whether it’s adding a reminder to a digital calendar or setting a personalized text reminder for the event day.

While other AI tools cater to parents, Thompson claims Milo’s specific focus on personal organization sets it apart. The "parent tech" market, which includes tools to assist parents, reached $1.4 billion in 2021, according to PitchBook. However, even notable startups in this space, such as Cleo and Otter, do not offer the assistant-like features Milo does.

Future Prospects and Challenges for Milo

Currently, Milo is in its beta testing phase, available to a limited and engaged customer base for $40 a month. The company has raised an undisclosed amount of pre-seed and seed capital from Y Combinator, OpenAI, Magnify Ventures, Bronze Ventures, and several angel investors. The next few weeks will be a crucial test for Milo as the back-to-school season begins.

Despite the hurdles, Thompson remains optimistic. She said, "I’m finally excited because we’re at the starting line. We know what exactly it is we’re building — I’m trying to get parents off their phones and onto the floor to play with their kids."


Milo’s journey is a testament to the power of tenacity and vision in entrepreneurship. It also underlines the growing importance of AI in daily life, extending beyond work into personal spaces like family management. As the "parent tech" market continues to grow, Milo’s success could pave the way for more AI-powered solutions tailored for specific demographics. It’s a reminder that technology is not just about making life easier, but also about enhancing the quality of our lives.

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